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Shantha Farris, Rich Berkman, Molly Hayes - AI in commerce: Essential use cases for B2B and B2C:
https://www.ibm.com/blog/ai-in-ecommerce/
#GenerativeAI #ArtificialIntelligence #AI #BusinessToBusiness #B2B #BusinessToConsumer #B2C #Personalization #CustomerExperience #Efficiency #Optimization #Commerce #Business